Who we are
The address of our website is: https://grower-solutions.it (hereinafter the website)
The holder of the data processing is: Kota Srl / Loc. San Biagio, 40/61032 Fano (PU) / email@example.com
What personal data we collect and why we collect it
When visitors leave comments on the site, we collect the data shown in the comment form over the visitor’s IP address and the browser user agent string to facilitate spam detection.
If you upload images to the website, you should avoid uploading images that include embedded location data (EXIF GPS). Website visitors can download and extract any position data from images on the website.
The contact forms on the website collect the information indicated to allow and facilitate communication between the staff of the website and the user concerned. The contact forms generate an e-mail that is sent directly to the staff of the website, whose information will not be shared with others, except to provide the requested service.
If you leave a comment on our site, you can choose to save your name, email address and website in cookies. They are used for your convenience so you do not have to re-enter your data when you leave another comment. These cookies will last for a year.
If you have an account and access this site, a temporary cookie will be set to determine if your browser accepts cookies. This cookie does not contain personal data and is deleted when you close the browser.
When you log in, several cookies will be set to save your login information and screen display options. The access cookies last two days while the cookies for the screen options last one year. If you select “Remember me”, your access will persist for two weeks. If you exit your account, access cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include personal data, but simply indicates the ID of the just edited article. Expires after 1 day.
Access to the reserved area
In case of access to the reserved area, we detect some information during the checkout process to place the order. This is the information we collect:
- Products you have viewed, to display shortcuts to them and facilitate your browsing
- Location, IP address, browser user agent and shipping address to provide estimates on shipping fees and costs
- Cart content, to remember what you want to buy in the session, using a session cookie
When you make a purchase, we will ask you to provide us with information such as your name, billing address, shipping address, phone number, credit card number, or other payment details, and information for accessing your account, such as your username and password. (which could also be automatically generated by the system).
We will use this information for:
- Send information about your account and your orders
- Respond to your requests, including complaints and refunds
- Process payments, avoiding fraud
- Configure your account for our shop
- Respect the legal obligations we bear, such as the calculation of taxes and the filing of records relating to purchases
- Improve our store offers
- Send direct marketing emails with offers and communications regarding the website and its initiatives, if you decide to receive them
If you create an account, we will store your name, address, e-mail, telephone number, VAT number, tax code, This data will be used to populate the cash box in your future orders, and to prove the validity of your account, because the website it is a platform reserved for resellers who have a VAT number.
We also archive comments and reviews if you decide to leave.
People of our team who have access
Our team members have access to the information you provide us. For example, both administrators and shop managers can access: information about the customer’s order, what you bought and when, billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
Content embedded by other websites
Articles on this site may include embedded content (such as videos, images, articles, etc.). Content embedded by other websites behave exactly the same way as if the visitor had visited the other website.
Here is an exhaustive list of third-party content incorporated on the website:
With whom we share your data
The sensitive data collected by the website are not shared with third parties, except in those cases where it is necessary for the provision of the requested service, subject to express authorization from the user. These include:
Mailing List / Newsletter
the website is supported by Mailchimp for the management of direct e-mail marketing campaigns. In this case, the following information will be shared with Mailchimp: Name, E-mail Address. The information shared will not be made available to others other than the staff of the website and the Mailchimp systems, and will be used exclusively to communicate promotions, news and updates on the website to users who request it.
The user may at any time request the cancellation of their data by clicking the appropriate link at the bottom of each e-mail received.
For how long we store your information
If you leave a comment, the comment and its metadata are kept indefinitely. This is how we can automatically recognize and approve any subsequent comments instead of keeping them in a moderation queue.
For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, modify or delete their personal information at any time (except for their username that they can not change). Website administrators can also view and edit this information.
What rights do you have on your data?
If you have an account on this site, or you have left comments, you can request to receive a file exported from the site with the personal data we have about you, including the data you have provided. You can also request that we delete all personal data concerning you. This does not include data that we are obliged to keep for administrative, legal or security purposes.
Where we send your data
Visitor comments can be checked via an automatic spam detection service.
The shipping address will be shared with our forwarder in order to offer the shipping service.
How we protect your data
the website uses an SSL certificate on the HTTPS protocol to encrypt all information in transit between the visitor and the web server.
What procedures we have set up to prevent data breaches
Access to the website management panels is constantly monitored, and each member of staff authorized to perform management operations has its own dedicated account.
What automated decision making and / or profiling we do with user data
Date of last modification: 26/05/2018